Thursday, January 31, 2013

iScripts Reviews

Good Guy Greg - Thinks your software is a good fit for his startup tries the demo before he buys just to make sure
The title this post is called iScripts reviews because I want to take a moment to address some of the reviews that we've gotten from across the Internet. Honestly, I don't think that they are quite a big deal (1000s of software sold and 10 bad reviews? You can't please everyone all the time, right?), but every bad review deserves a response. makes great software. Our software is mature, it has gone through several iterations, and I'm very proud of it. I'm not ashamed to say that we sell quite a few copies of each of our software offerings every month. We've been selling so many recently however, that a few negative reviews have popped up about our company.

Firstly, I would say that the most common complaint we get is regarding the 30 day money-back guarantee.  We are happy to provide you with the software for 30 days to try it out on your own server. Since we are installing our software onto your server environment, we cannot tell exactly how our software will behave. Therefore, we are happy to refund your money in full just for giving us the chance to be your solution, even if it doesn't work out with your server plan.

One thing that people do not realize is that the refund is not come instantly. Since our software is completely 100% open source, you must agree to no longer use the software and delete in full from your server in order to receive the refund. After all, you can't return any product back to a retail store without giving them the actual product back, right? In the past, we have had people who have demanded a refund while still using our software on their server. To prevent this from happening, we have put this agreement in place.

Secondly, we have a lot of complaints about not being able to install the software. I'm happy to come right out and say it, we want you to use our software. thrives when we have many working software versions out there, all making money on their own. If you have problems installing software, please feel free to contact us and we will help you install it for free.

Lastly, some former customers have complained that her software is of poor quality. As I said above, our software is of the highest quality. was founded in 2003 and some of our initial releases are still popular today. Tens of thousands of development hours have gone into our products. Although our software was built for general audience in mind, many startups have used this product as their springboard to future success. They've used our software as their first stepping stone and have either customized software to be a perfect solution for their market or they have grown up to more sophisticated and costly software. Either way we are happy to support our solution unconditionally for one year with its basic purchase.

If you have any questions, please feel free to contact us and let us tell you in person how proud we are all products.

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